Frequently Asked Landscaping Questions
How long has ELM been in business?
ELM has been in business for over 35 years, and you depend on us to be around for anything you might need in the future.
What locations do you cover with your services?
We cover the entire Minneapolis and St. Paul Metro area including west central Wisconsin.
I heard you are more expensive than some other landscape companies. Is this true?
We may not be the cheapest company, but we don’t try to be. We focus on quality of materials and workmanship, we and are proud of our work and our people. We have an experienced staff that can help you in any way possible. However, if you compare us to other quality companies, we are extremely competitive, so you know you are getting a good value when you work with us.
Do you have a retail store, and can I get landscape supplies from you?
We do not offer a retail store, however we often make deliveries of materials for our customers or help them find what they need.
Do you offer free estimates?
We do offer complimentary estimates after meeting with a salesman.
What can I expect from your installation crew when they install my project?
All our foreman and crew are experienced and can answer most of your questions as your project progresses. Your site will be kept as tidy as possible, with driveways and streets swept or blown off every night. We try to have as little affect on your street and neighborhood as possible. Any concerns will be responded to immediately.
What other services does ELM provide?
We also specialize in providing the perfect outdoor setting through the incorporation of retaining walls of stone, wood or modular concrete, brick walkways and patios, wood decks, fences, arbors, gazebos, pergola's, furniture, exterior landscape lighting, irrigation systems, fire rings, shoreline erosion control and just about anything else you can envision your outdoor retreat to be.
I would like to have landscape supplies delivered to my home, can ELM do that?
Unfortunately, no. We are a design and build landscape company and do not offer retail products.
Do you offer a warranty?
Absolutely. We guarantee every aspect of your new landscape installation from workmanship to plant material for an entire year.
I am ready to begin my landscape project, what do you require?
We require a 50% deposit to order all materials needed and to get your project on our crew's schedule. The lead times are generally between 4 and 6 weeks. The remaining balance is due upon completion of the job.
As a landscaping company, we pride ourselves in completing every project with the highest level of professionalism and craftsmanship. We do not consider the job done until the customer is satisfied. If any problems should arise we welcome your call. Please consider ELM for your next landscaping project!
I'm interested in renovating an old landscape or installing a new one, what should I do?
Once you've contacted ELM, a representative will visit with you to determine what your needs are. If a landscape design is needed to implement your visions, then we will start a design process. This includes a general site analysis and site measurements after initial consultation.
Does ELM charge for a landscape design plan?
This depends upon the needs of the client. If it is determined that a landscape design is vital to the success of the project, then a fee will be determined based upon the scope of the job. Any design fees incurred will be reduced from the total project cost with an ELM installation.
I've heard that landscaping can increase the value of a home, is this really true?
We absolutely believe that's true! Most people can recognize a well planned landscape that's been done professionally versus a do-it-yourself job. According to Money Magazine, professional landscaping has a recovery value of 100 to 200 percent at selling time.
Furthermore, real estate agents agree. Trendnomics, National Gardening Association reported in one study that 99% of real estate appraisers concurred that professional landscapes enhance the sales appeal of real estate. Even a small renovation for curb appeal when selling a home has its advantages. It will showcase your house and set an impression for the rest of the home.
Do you install water features?
Yes, we are a full service landscape company that installs water features of all styles, shapes and sizes including reflection pools, ponds, water falls and fountains.